Cricket Mobile

Ringtones and Downloads exclusively for Cricket Mobile customers.

BACKGROUND
Cricket is one of the newer cell phone service companies. The company went mainstream around 5 years ago and has managed to build itself into a fairly large company. Cricket offers the standard cell phones and plans like other giants in the industry such as AT&T or T-Mobile. When it comes to cell phone content they can’t compete with their larger counterparts.

Through MyCricket.com, they offer a fair amount of ringtones, wallpapers, games and applications like other companies. Either directly through your phone or this interactive customer site, you can find all the hot new content for your Cricket cell phone.

The weird aspect of Cricket is that the company showcases its games and unique applications on the website but not its ringtones or wallpapers. The users can’t preview any of the content or even obtain a ballpark price without accessing Cricket through their cell phone. Cricket does however have above average customer service and a reliable/trustworthy reputation.

PRO
- MyCricket.com is a complete resource for downloads and applications
- Large amount of content available
- Phone compatibility feature
- Unique games and applications
- Lots of information available
- Easy navigation
- Good customer service

CON
- No preview of any content without accessing Cricket by cell phone
- Small preview of games and applications
- No pricing options
- Lengthy terms of service

CARRIERS
- Cricket

FEATURES/GENRES
- Ringtones
- Ringback tones
- Graphics (Screensavers/wallpapers)
- Games
- Applications

GRAPHICS AND ANIMATION
- Cricket has average graphics and animation for the texts
- Graphics for wallpaper and screensavers are above average
- Graphics for games are above average

CUSTOMER SERVICE
- Good HELP/FAQ section
- Phone Compatibility Guide
- Help with accessing Cricket Applications on cell phone
- Clearly states terms of service
- Upfront pricing
- Easy cancellation through text, phone or email

PRICE
- No upfront pricing plans
- Pricing will be comparable with other large cell phone companies
- Price will vary depending on content

CONCLUSION
It seems that larger cell phone companies neglect their downloadable content divisions. Most downloadable content sections are vague and offer the consumer little. Cricket is no exception. The standard user can not really preview any content without first accessing Crickets Downloads Applications on their cell phone which costs a lot of money navigating. If you have Cricket check out the Downloadable Content section on your phone but keep in mind that you will be racking up a large bill trying to find what you are looking for. For users that do not have Cricket shop around before you commit to anything.

Common Misspellings
Crickt Mobile, Crickett Mobile, Kricket Mobile